Acceptance of Terms
By using this website, you agree to these Terms and Conditions. If you do not agree, do not use
the site.
About This Website
You are welcome to use our website to find out about our work and to book events, workshops,
accommodation or venue hire. Please use the site responsibly and understand that information
may occasionally change as our programme evolves.
Who We Are
Cromarty Arts Trust is a Scottish charity and non profit arts organisation delivering cultural events,
education programmes, residencies and community activity in Cromarty. We operate from historic
listed buildings which we maintain and manage for public cultural use. Our income is used to
support charitable purposes including artistic programmes, education work, community access,
building upkeep, staffing and core running costs.
Our office is located at Ardyne House, 19 Bank Street, Cromarty, IV11 8YE
Scottish Charity Number: SC003018, ICO Registration Number: ZC092399
Ticket and Booking Terms
When purchasing tickets or booking places:
- Bookings are subject to availability
- Prices are shown at time of purchase
- We reserve the right to change programme details where necessary
- Age guidance and suitability notices must be followed
- Entry may be refused for safety or licensing reasons
All bookings are subject to availability and confirmation by us. Payment terms, deposits and
deadlines are explained clearly at the point of booking.
Some activities have additional conditions, for example accommodation stays or venue hire.
These will always be shared with you before you commit.
Accommodation and Residency Bookings
Where the site is used to book accommodation or residencies: - Bookings are subject to separate booking conditions
- Users must provide accurate information
- We reserve the right to cancel bookings that breach stated conditions
Events and Workshops
Programmes sometimes change and we may need to adjust performers, tutors or timings. If we
cancel an event, you will be offered a refund or alternative.
Workshops may involve practical activity. Please tell us in advance if you have access needs so
we can support you properly.
Venue Hire
Our spaces can be hired for events and activities that align with our charitable aims. Capacity
limits, safety rules and agreed timings must be respected at all times.
Access and Inclusion
We aim to be welcoming and inclusive. Because our buildings are historic, not all areas are fully
accessible. We encourage you to contact us before booking to discuss your needs.
Photography
We sometimes take photos or recordings at events for promotional and archive use. Please let us
know if you would prefer not to be included.
Refunds and Cancellations Explained Simply
We understand that plans change. As a charity, we also need to balance flexibility with the need
to fund our programme and care for our buildings.
Workshops and Courses
For workshops and courses:
- participants must follow safety guidance
- we may adjust tutors, content, venue, or schedules if needed
- where necessary we may offer an alternative course or alternative date
- we may cancel and refund where minimum numbers are not met
Accommodation
- Cancellation terms are explained when you book.
- If you cancel within the stated timeframe, you may be eligible for a refund.
- Where refunds are offered, we may deduct an administrative charge.
- If we have to cancel your stay, we will refund everything you have paid.
Venue Hire
Refunds for venue hire depend on how much notice you give and whether we can rebook the
space.
Exceptional Circumstances
In genuinely exceptional situations, we may consider refunds at our discretion. We ask for
understanding that this is not always possible.
If you are unsure about cancellation terms, please contact us before booking and we will be
happy to explain.
February 2026
Ardyne, 1 9 Bank Street, Cromarty, The Black Isle, Ross – shire, IV11 8YE
